Frequently asked questions

How to Shop at the Slade Czech E-Shop?

Shopping with us is a breeze:

  1. Pick the product that catches your eye,
  2. Pop it in your cart,
  3. Choose your payment and shipping option,
  4. Hit “Place Order.”

We’ll shoot you a confirmation email right away, along with payment details. Once we receive your payment, we’ll get down to crafting your one-of-a-kind piece and keep you posted on how it’s going.

When Will I Get My Order?

We make everything to order, which means production starts only after we’ve got your payment. It typically takes us 3–5 days to finish your item. If a bunch of people order at once, it can take a little longer. But don’t worry—we do our best to ship your unique product as soon as humanly possible.

Can I Change or Cancel My Order?

As long as we haven’t started production yet, you can change or cancel your order anytime. Just drop us a line or give us a call, and we’ll gladly let you know where we’re at in the process.

How and What Do You Use to Make Your Products?

Everything is handcrafted using traditional tools, and we always aim for the best materials out there. Each piece gets checked multiple times by real human hands, so what arrives at your door is a 100% top-quality, honestly made product.

What Payment Methods Do You Accept?

  • Online Card Payment
    Quick and convenient—simply select card payment during checkout, and you’ll be redirected to the secure GPWebPay gateway.

  • Bank Transfer
    If you prefer a wire transfer, follow the instructions in the email. As soon as the funds hit our account, we’ll roll up our sleeves and get to work.

Can I Order Something That’s Not Listed on Your Website?

Absolutely! If you’re dreaming of a custom-made product, just let us know—call or write to us. We love a challenge and will do everything we can to make even your most ambitious ideas come to life.

Do You Ship Internationally?

Yes! Our handmade pieces already have happy owners all around the globe. If you’d like more details about international shipping and payment, feel free to reach out—we’ll be happy to guide you.

Any Other Questions?

Shoot us an email at your email or call us at +420 776 559 808. We’re here to help and can’t wait to create something special for you!

Collars for Style and Discipline!

  • Classic and Timeless – Elegance, comfort, and simply the top choice for walkies or a fancy dinner by the bowl.
  • Pull-tight Perfection – A little discipline, a lot of style. Whether you're team "firm grip" or "gentle leader," this is your go-to.
  • Greyhound Chic – For the speedsters who want to zoom in style. Designed to hold them back—only in the best way possible.

Don’t forget: a collar needs its partner!

Safety? We've got that locked down.

  • Dog Tags – Because it’s better to be found in style than not at all. Practical, stylish, and totally essential.
Discover all products for dogs

The Style That Fits You!

  • Colorful Bracelets – For work, a date, or just showing off. Instantly boosts any outfit to the next level.
  • Scented Keychains and Charms – Even your keys deserve a touch of luxury! Leather goodies that make you smile every time you hear that lock click.
  • Bags and Wallets – Because practical elegance is anything but a dirty word. Durable leather, sturdy stitching, and timeless style.

Luxury Meets Practicality

  • Belts – Holding your pants—and your style—together like a pro. Chunky buckles, premium leather, and a look that’ll still be strutting its stuff ten years down the line.
  • Gift Cards – Perfect for when you want to make someone happy but don’t know what to pick. Let them choose, and you can’t go wrong.
  • Unique Accessories – Leather coasters, show number clips, notebooks, pins? Practical, classy, and handmade with care.
Discover all products for humans