Frequently asked questions

HOW DO I MAKE A PURCHASE IN THE SLADE CZECH E-SHOP?

Making a purchase is easy. Simply add your chosen products to the cart, select your preferred payment and shipping methods, and proceed to submit your order. Upon confirmation, you'll receive an order confirmation along with payment instructions. We'll keep you informed every step of the way, from production to shipment.

I JUST SUBMITTED AN ORDER. WHEN WILL MY ITEMS ARRIVE?

All our goods are custom-made, meaning production begins once we receive your order and payment. Typically, production takes 3-5 days after payment is credited to our account.

CAN I CHANGE MY ORDER?

If production hasn't started yet, you can still make changes. Feel free to reach out via email or phone to check the status of your order.

CAN I CANCEL MY ORDER?

Cancellation is possible only if production hasn't commenced. Get in touch with us via email or phone to verify the status of your order.

HOW AND FROM WHAT MATERIALS DO YOU MANUFACTURE?

We craft our products manually using traditional tools, with meticulous care and the finest materials available. Each item undergoes multiple stages of production by skilled artisans before leaving our workshop. The quality of our products is a testament to the craftsmanship of our team, as we only employ the best.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept credit card payment and online credit card payment (GPWebPay). You can also opt for payment via bank transfer, with production commencing once the payment is credited to our account.

CAN YOU MANUFACTURE SOMETHING FOR ME WHICH IS NOT IN YOUR SELECTION?

Are you in search of a unique, custom-made item tailored to your preferences? Reach out to us. With our experience, we're dedicated to meeting even the most specific requirements.

DO YOU SHIP YOUR PRODUCTS TO FOREIGN COUNTRIES?

Absolutely. Our products have been popular among customers worldwide for many years.

For Dogs

Want to be a doggy superstar? With our collection, you'll break hearts wherever you go! Whether you're looking for Classic Collars for everyday elegance, Half Check Collars for a bit of discipline, or Greyhound Collars that are as fast as your hound. We've got it all.

And don't forget about Leashes and Brace Fittings, because no stylish collar is complete without a fancy leash. Heading to a show? Grab our Show Sets and be absolutely unmissable. For the adventurous types, we have Harnesses and Muzzles, so let's hit the trails!

Worried your pup might wander off? Check out our beautiful Dog Tags – they not only look great but also ensure your furry friend always finds their way home.

So, what are you waiting for? Pick out the perfect gear and get ready for some serious doggy admiration!

For humans

Check out our stylish leather Bracelets – the perfect accessory that will make everyone go "wow." Don’t stop there, add some fragrant Keychains and key rings to give your keys some flair. Need more? How about elegant leather Wallets and bags that keep your cash and belongings safe and chic?

But wait, there's more! We also have luxurious Belts that not only keep your pants where they should be but also look fantastic. Looking for something extra special? Take a peek at our Gift Vouchers – the perfect present for any style lover.

And don’t forget about Other unique accessories, like leather coasters that add a touch of Staffordshire elegance to any table.

So, don’t hesitate and pick out the best gear for yourself or as a gift. Make sure you and your buddy look sharp!